Credit Agricole Ukraine

Credit Agricole Bank JSC is the oldest foreign bank in Ukraine providing the entire range of banking services, a strategic partner to agribusiness and corporate customers and one of the leaders in automotive lending.

The bank is headquartered in Kyiv, has 138 outlets and serves 380,000 customers.

The bank belongs to the international Crédit Agricole Group (France), which is among TOP 10 largest banks in the world by assets according to The Banker 2024 rating, and the European leader in bank assurance and asset management.

Since 2016, the bank has been implementing a large-scale corporate social responsibility program «We Care!», which covers four major areas such as: charity, eco initiatives, volunteering and caring for employees.

Since the beginning of the full-scale war in Ukraine, Credit Agricole has been active in social activities, focusing its efforts on supporting its customers, employees and society. The bank and the international Group allocated UAH 150 million to various charitable projects, mainly for the purchase of medical equipment for hospitals with the support of the Charity Foundation “Your Support”.

In 2024, Credit Agricole confirmed its status as a systemically important bank, which indicates its importance for the Ukrainian economy. For the second year in a row, the bank was recognized as the best in cash management in Ukraine according to the Euromoney rating. Standard-Rating confirmed the bank's highest ratings.

For more than ten years, Credit Agricole has been a strategic partner to agribusiness. The share of the agricultural sector in the bank's corporate portfolio is 50%. About 80% of agricultural clients remain with the bank for more than 5 years, and almost half - for more than 10 years.

Credit Agricole is the first automotive bank and the only Ukrainian bank that holds the international ISO 9001 certificate in car lending, which ensures transparent conditions and high service quality to customers.

Since 2016, the bank has been running a wide-scale Corporate Social Responsibility program «We Care!», which covers 4 major areas such as: charity, eco initiatives, volunteering, and caring for employees.

Head Office: 42/4 Yevgena Chikalenko St., Kyiv 01024.

Backup telephone number - 0 800 21 3133

Information for consumers and other individuals of protected categories

Ways to inform the creditor about belonging to a protected category:

• Via telephone number - 0 800 30 5555 (calls are free in the territory of Ukraine) or 044 495 22 77 (the cost of the calls according to your operator tariffs)
• To send the scanned copy of the documents required by the Law to the e-mail Info_creditagricole@credit-agricole.ua
• By mailing the documents required by the Law to the legal address of the bank: 42/4 Yevgena Chikalenko str., Kyiv 01024
• By leaving a written request with the relevant documents required by the Law in any outlet of JSC CREDIT AGRICOLE BANK.