Credit Agricole Ukraine

Credit Agricole Bank JSC is the oldest foreign bank in Ukraine providing the entire range of banking services, a strategic partner to agribusiness and corporate customers and one of the leaders in automotive lending.

The bank is headquartered in Kyiv, has 139 outlets and serves 400,000 customers.

The bank belongs to the international Crédit Agricole Group (France), which is among TOP 10 largest banks in the world by assets according to The Banker 2024 rating, and the European leader in bank assurance and asset management.

Since 2016, the bank has been implementing a large-scale corporate social responsibility program «We Care!», which covers four major areas such as: charity, eco initiatives, volunteering and caring for employees.

Since the beginning of the full-scale war in Ukraine, Credit Agricole has been active in social activities, focusing its efforts on supporting its customers, employees and society. The bank and the international Group allocated UAH 147,5 million to various charitable projects, mainly for the purchase of medical equipment for hospitals with the support of the Charity Foundation “Your Support”.

In 2023, Credit Agricole JSC has been included in the list of systemically important banks, which indicates the importance of Credit Agricole for the Ukrainian economy. The bank was recognized as the best financial institution in cash management in Ukraine according to the international finance magazine Euromoney. Standard-Rating confirmed the highest level rating for the bank.

For more than ten years, Credit Agricole has been a strategic partner to agribusiness. The share of the agricultural sector in the bank’s corporate portfolio exceeds 50%, and the land bank of all customers’ accounts for nearly 10% of the total land bank of Ukraine.

Credit Agricole is the first automotive bank and the only Ukrainian bank that holds the international ISO 9001 certificate in car lending, which ensures transparent conditions and high service quality to customers.

Since 2016, the bank has been running a wide-scale Corporate Social Responsibility program «We Care!», which covers 4 major areas such as: charity, eco initiatives, volunteering, and caring for employees.

Head Office: 42/4 Yevgena Chikalenko St., Kyiv 01024.

Backup telephone number - 0 800 21 3133

Information for consumers and other individuals of protected categories

Ways to inform the creditor about belonging to a protected category:

• Via telephone number - 0 800 30 5555 (calls are free in the territory of Ukraine) or 044 495 22 77 (the cost of the calls according to your operator tariffs)
• To send the scanned copy of the documents required by the Law to the e-mail Info_creditagricole@credit-agricole.ua
• By mailing the documents required by the Law to the legal address of the bank: 42/4 Yevgena Chikalenko str., Kyiv 01024
• By leaving a written request with the relevant documents required by the Law in any outlet of JSC CREDIT AGRICOLE BANK.