Tariffs and information for customers

Tariffs for emission and servicing of CREDIT AGRICOLE payment cards

Tariffs for issuing and servicing a Digital Platinum Tariffs for issuing and servicing a cash card Tariffs for issuing and servicing corporate cards, effective from November 04, 2024 Tariffs for issuing and maintaining a deposit card, effective from November 04, 2024 Tariffs for CA+ CREDIT AGRICOLE services, effective from October 01, 2024 Tariffs for the issuance and maintenance of CREDIT AGRICOLE package offers and digital card, effective from November 04, 2024 Tariffs for issuing and servicing CREDIT AGRICOLE credit cards, effective from 13.11.2023

Tariffs for the service of CREDIT AGRICOLE payment cards, the issuance of which has been discontinued

Tariffs for the service of individuals for products that are not issued (current edition from 04.11.2024) Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 01.01.2017 year till 05.06.2017 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 01.12.2016 year till 31.12.2016 year

Archive of tariffs for the issuance and maintenance of CREDIT AGRICOLE payment cards

UNIFIED TARIFFS FOR SERVICES AND TRANSACTIONS FOR PRIVATE INDIVIDUALS IN NATIONAL AND FOREIGN CURRENCY at JSC "CREDIT AGRICOLE BANK" (except card accounts)

Rules of providing and servicing of the loan for purchase and secured by the vehicle

Significant traits of banking services

Loans

Consumer loans for goods and services Car loans (new) Cash loan

Debit Cards

Debit Card “Deposit Card”

Credit cards

Credit Card "Salary and Credit" Credit Card Preferta Credit Card Drive Card Credit Card general customer list

Package offers

Package offer Voyage (debit scheme) Package offer La Force (debit scheme) Package offer La Force (credit scheme) Package offer Sommelier (credit scheme) Package offer Sommelier (debit scheme) Package offer SMART (debit scheme)

How to repay a loan

The loans may be repaid as follows:

Automatically from current or card account opened with Credit Agricole Bank by subscribing the Direct debit service*
In any outlet of Credit Agricole Bank.
using mobile application CA +, if you are subscribed to, indicating the agreement details*
via institutions of any other banks indicating the agreement details** (applicable commissions are according to the institution’s tariffs) platizhne.jpg
using Internet-banking service of any other bank, indicating the agreement details * (applicable commissions are according to the tariffs of such bank)

** For details and amount to repay the loan, please, refer to the loan agreement or call Contact Center of Credit Agricole Bank: 800 30 5555

Direct Debit

Direct debit of past due loan outstanding is a service the Bank aimed at ensuring timely and regular repayment of overdue loans of the customers on due dates specified in the loan agreement.

Direct Debit Peculiarities

Direct debit of relevant amount of accrued loan obligations at the time of past due debt occurrence is performed by the Bank automatically.

Direct debit may be performed from either current or card accounts.
Direct debit is performed within the balance of your accounts.
You may perform Direct debit under several loan agreements from the same current account.
You may perform Direct debit under one loan agreement from several accounts (current and/or card account).
To ensure efficiency of the service you need to constantly maintain the availability of funds in current and/or card account.
Currency of current and/or card account must be the same as of the loan agreement.

To subscribe to the Direct debit service, contact the outlet of Credit Agricole where your loan agreement was concluded, and sign the Application for regular payments/direct debit.

Please note the following when you repay the loan via institutions of any other banks

to ensure timely repayment it is recommended to make payment at least 5 business days prior to the due date
Payment amount must include tariffs of sending bank and daily changes of currency exchange rates. So it is recommended to credit funds in amount at least 10% larger than payment amount. If the credited amount exceeds the payment amount, it is credited for repayment of the loan principal amount and in case of complete repayment – to your current account.
For information about crediting the payment for the loan repayment, call Contact Center of Credit Agricole Bank: 800 30 5555.

Banking service agreement

Rules of comprehensive banking services for private individuals

Rules are an integral part of the contract for banking services

Rules dd. 04.11.2024 Rules dd. 01.08.2024 Rules dd. 10.06.2024 Rules dd. 24.03.2024 Appendix 1 to the rules dated 12.02.2024 Rules dd. 12.02.2024 Appendix 1 to the rules dated 01.12.2023 Rules dd. 01.12.2023 Appendix 1 to the rules dated 09.10.2023 Rules dd. 09.10.2023 Appendix 1 to the rules dated 01.09.2023 Rules dd. 01.09.2023 Appendix 1 to the rules dated 21.07.2023 Rules dd. 21.07.2023 Appendix 1 to the rules dated 24.04.2023 Rules dd. 24.04.2023 Appendix 1 to the rules dated 23.02.2023 Rules dd. 23.02.2023 Appendix 1 to the rules dated 01.12.2022 Rules dd. 01.12.2022 Rules dd. 30.07.2022 Annex to rules dd. 30.07.2022 Rules dd. 01.06.2022 Annex to rules dd. 01.06.2022 Rules dd. 27.01.2022 Rules dd. 22.11.2021 Annex to rules dd. 22.11.2021 Rules dd. 14.09.2021 Annex to rules dd. 14.09.2021 Rules dd. 15.04.2021 Annex to rules dd. 15.04.2021 Rules dd. 16.02.2021 Annex to rules dd. 16.02.2021 Rules dd. 04.01.2021 Annex to rules dd. 04.01.2021 Rules dd. 23.09.2020 Annex to rules dd. 23.09.2020 Annex to rules dd. 03.07.2020 Rules dd. 03.07.2020 Annex to rules dd. 16.06.2020 Rules dd. 16.06.2020 Annex to rules dd. 20.01.2020 Rules dd. 20.01.2020 Annex to rules dd. 08.01.2020 Rules dd. 08.01.2020 Annex to rules dd. 02.12.2019 Rules dd. 02.12.2019 Annex to rules dd. 22.10.2019 Rules dd. 22.10.2019 Annex to rules dd. 18.06.2019 Rules dd. 18.06.2019 Rules dd. 28.05.2019 Annex to rules dd. 28.05.2019 Rules dd. 27.03.2019 Annex to rules dd. 27.03.2019 Rules dd. 15.03.2019 Annex to rules dd. 15.03.2019 Rules dd. 04.02.2019 Annex to rules dd. 04.02.2019 Rules dd. 17.01.2019 Annex to rules dd. 17.01.2019 Annex to rules dd. 26.11.2018 Rules dd. 26.11.2018 Annex to rules dd. 12.11.2018 Rules dd. 12.11.2018 Annex to rules dd. 01.11.2018 Rules dd. 01.11.2018 Rules dd. 08.06.2018 Application for Rules dd. 08.06.2018 Rules dd. 17.04.2018 Application for Rules dd 17.04.2018 Rules dd. 25.12.2017 Application for Rules dd 25.12.2017 Rules dd. 22.09.2017 Application for Rules dd 22.09.2017 Rules dd. 18.04.2017 Application for Rules dd 18.04.2017 Application for Rules dd 22.02.2017 Rules dd. 22.02.2017 Application for Rules dd 28.12.2016 Rules dd. 28.12.2016 Rules dd. 17.10.2016 Rules dd. 12.09.2016 Rules dd. 28.04.2016 Rules dd. 10.11.2015 Rules dd. 14.09.2015 Rules dd. 24.06.2015 Rules dd. 03.03.2015

Information for the familiarization of consumers of financial services (users of payment services)

Information on providing financial (payment) services to individuals

Public proposal (offer) for the conclusion of an Agreement on providing of one-time payment services and the services of currency values trading

Public proposal (offer) for the conclusion of an Agreement on providing of one-time payment services and the services of currency values trading, effective from 23.01.2024 Public proposal (offer) for the conclusion of an Agreement on providing of one-time payment services and the services of currency values trading, effective from 01.02.2023 until 22.01.2024

Public proposal (offer) for the conclusion of an Agreement on the use of an analogue of a handwritten signature and electronic document flow

Public proposal (offer) for the conclusion of an Agreement on the use of an analogue of a handwritten signature and electronic document flow (effective from 04.11.2024) Public proposal (offer) for the conclusion of an Agreement on the use of an analogue of a handwritten signature and electronic document flow (effective from 01.08.2024 until 04.11.2024 року) Public proposal (offer) for the conclusion of an Agreement on the use of an analogue of a handwritten signature and electronic document flow (effective from 01.11.2023 until 31.07.2024) Public proposal (offer) for the conclusion of an Agreement on the use of an analogue of a handwritten signature and electronic document flow (effective from 12.06.2023 until 31.10.2023) Public proposal (offer) for the conclusion of an Agreement on the use of an analogue of a handwritten signature and electronic document flow (effective from 01.12.2023 until 11.06.2023)

Terms of use of accounts*

*or the current account agreements / bank deposit agreements of the private individual drawn up before 03.03.2015 without signing the Banking Service Agreement, the Rules and conditions of using accounts opened with PJSC “CREDIT AGRICOLE BANK” are in force (are an integral part of the Agreement).

Rules dd. 15.03.2019 Addition to Rules dd. 15.03.2019 Rules dd. 17.01.2019 Addition to Rules dd. 17.01.2019 Addition to Rules dd. 26.11.2018 Rules dd. 26.11.2018 Rules dd. 25.12.2017 Addition to Rules dd. 25.12.2017 Rules dd. 22.09.2017 Addition to Rules dd. 22.09.2017 Addition to Rules dd. 18.04.2017 Rules dd. 18.04.2017 Addition to Rules dd. 28.12.2016 Rules dd. 28.12.2016 Rules dd. 17.10.2016 Rules dd. 28.04.2016 Rules dd. 02.09.2015 Rules dd. 03.02.2015 Rules dd. 01.12.2014

Rules for using a credit card CREDIT AGRICOLE (for debit card agreements concluded before 03.03.2015, and credit card agreements concluded before June 8, 2018)

Terms of use of payment cards, acting from 04.02.2019 Appen 1 to the rules of use of the card account and payment cards (updated 04.02.2019) Terms of use of payment cards, acting from 17.01.2019 Appen 1 to the rules of use of the card account and payment cards (updated 17.01.2019) Terms of use of payment cards, acting from 08.06.2018 Terms of use of payment cards, acting from 22.09.2017 Appen 1 to the rules of use of the card account and payment cards (updated 22.09.2017) Terms of use of payment cards, acting from 20.06.2017 Terms of use of payment cards, acting from 18.04.2017 Appen 1 to the rules of use of the card account and payment cards (updated 18.04.2017) Terms of use of payment cards, acting from 07.02.2017 Appen 1 to the rules of use of the card account and payment cards (updated 07.02.2017) Terms of use of payment cards, acting from 12.09.2016

Archive of terms of use of CREDIT AGRICOLE payment cards

Terms of use of payment cards, acting from 01.07.2014 to 09.12.2014 Terms of use of payment cards, acting from 10.12.2014 to 02.02.2015 Terms of use of payment cards, acting from 03.02.2015 to 24.06.2015 Terms of use of payment cards, acting from 25.06.2015 to 13.09.2015 Terms of use of payment cards, acting from 14.09.2015 to 27.04.2016 Terms of use of payment cards, acting from 28.04.2016 to 11.09.2016

Details for the replenishment of payment cards

Details for non-cash replenishment of a card account of a PI, opened in JSC CREDIT AGRICOLE BANK in foreign currency (USD / EUR) Details for non-cash replenishment of a card account of a PI opened in JSC "CREDIT AGRICOLE BANK" in the currency "Ukrainian Hryvnia"

Explanation to customers of JSC “CREDIT AGRICOLE BANK” on taxation of interest accrued on card account

Customer Service Account Information

International sanctions Explanation to private individuals and private entrepreneurs on performance of operations in CREDIT AGRICOLE in accordance with the Law of Ukraine “ On Prevention and Counteraction to Legalization (Laundering) of Proceeds from Crime, Financing of Terrorism and Proliferation of Mass Destruction Weapons” Information for customers registered/permanently residing on the territory of free economic zone “Crimea” concerning the NBU Resolution No. 699 dated 03.11.2014 Explanation to customers of JSC “CREDIT AGRICOLE BANK” on taxation of interest accrued on card account

Domestic government bonds for private individuals

Tariffs for domestic government bonds transactions for private individuals Information for clients General agreement

List of original documents necessary to obtain a decision on car loan

The rules of granting a consumer loan and conditions of insuring the borrower’s life (Cashloan "Svoboda")

Borrowers’ life insurance program “Sportive Life” for customers of JSC “CREDIT AGRICOLE BANK”

Borrowers’ life insurance program “Renault” for customers of JSC “CREDIT AGRICOLE BANK”

Borrowers’ life insurance program “Loans in Vianor Tyres Center network ” for customers of JSC “CREDIT AGRICOLE BANK”

Borrowers’ life insurance program “Basic” for customers of JSC “CREDIT AGRICOLE BANK”

High Level Contingency plans in case of Benchmark change or cessation for the extranet (as per article 28.2 of European Benchmarks Regulation BMR)

Tariffs and information for customers

The loans may be repaid as follows:

Direct Debit

Direct Debit Peculiarities

Please note the following when you repay the loan via institutions of any other banks

Contact center Credit Agricole