Mastercard loyalty program
Gift catalog Mastercard
Online chat
Online consultant
The expectations of the operator...
Online consultant

 

Tariffs and information for customers

Tariffs for the service of CREDIT AGRICOLE payment cards, the issuance of which has been discontinued
Tariffs for the service of individuals for products that are not issued from 01.04.2024 (current edition) Tariffs for CA+ and i-Bank CREDIT AGRICOLE services, were effective from November 1, 2023 Tariffs for servicing of CREDIT AGRICOLE payment cards, the issuance of which has been discontinued, effective from 01.12.2023 Tariffs for servicing of CREDIT AGRICOLE payment cards, effective from 16.10.2020 year Tariffs for servicing of CREDIT AGRICOLE payment cards, effective from 14.07.2020 till 15.10.2020 year Tariffs for servicing of CREDIT AGRICOLE payment cards, effective from 01.07.2020 till 13.07.2020 year Tariffs for servicing of CREDIT AGRICOLE payment cards, effective from 01.06.2020 till 30.06.2020 year Tariffs for servicing of CREDIT AGRICOLE payment cards, effective from 04.03.2019 till 31.05.2020 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 09.01.2019 year till 03.03.2019 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 15.12.2018 year till 08.01.2019 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 04.12.2017 year till 14.12.2018 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 25.10.2017 year till 03.12.2017 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 06.06.2017 year till 24.10.2017 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 01.01.2017 year till 05.06.2017 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 01.12.2016 year till 31.12.2016 year
Archive of tariffs for the issuance and maintenance of CREDIT AGRICOLE payment cards
Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 05.12.2020 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 29.03.2021 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 21.04.2021 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 01.06.2021 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 26.08.2021 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 12.10.2021 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 20.04.2022 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 26.05.2022 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 01.07.2022 year Tariffs for servicing of CREDIT AGRICOLE payment cards, were effective from 09.09.2022 year Tariffs for CA+ and i-Bank CREDIT AGRICOLE services, effective from 10.11.2023 to 01.01.2024 Tariffs for issuing and servicing credit cards, valid from 01.05.2023 till 13.11.2023 Tariffs for servicing of CREDIT AGRICOLE payment cards, the issuance of which has been discontinued, effective from 10.08.2023 till 30.11.2023 Tariffs for CA+ and i-Bank CREDIT AGRICOLE services, effective from June 12, 2023 to November 09, 2023 Tariffs for issuing and servicing credit cards, valid from 30.10.2023 till 30.11.2023 Tariffs for issuing and servicing credit cards, valid from 22.09.2023 till 30.10.2023 Tariffs for issuing and servicing credit cards, valid from 10.08.2023 till 22.09.2023 Tariffs for issuing and servicing credit cards, valid from 01.07.2023 till 10.08.2023 Tariffs for issuing and servicing credit and corporate cards, valid from з 12.06.2023 till 01.07.2023 Tariffs for issuing and servicing credit and corporate cards, valid from з 06.03.2023 till 12.06.2023 Tariffs for issuing and servicing credit and corporate cards, CA+ and i-Bank CREDIT AGRICOLE services, valid from з 01.03.2023 till 16.03.2023 Tariffs for issuing and servicing credit and corporate cards, CA+ and i-Bank CREDIT AGRICOLE services, valid from 10.01.2022 till 02.28.2023 Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 22.02.2023 till 28.02.2023 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 13.01.2023 till 22.02.2023 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 01.10.2022 till 29.12.2022 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 09.09.2022 till 30.09.2022 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 01.07.2022 till 08.09.2022 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 26.05.2022 until 30.06.2022 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 20.04.2022 until 25.05.2022 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 24.02.2022 until 19.04.2022 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 25.10.2021 till 24.02.2022 years Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 12.10.2021 till 25.10.2021 years Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 26.08.2021 till 12.10.2021 years Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 01.06.2021 till 26.08.2021 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 21.04.2021 till 01.06.2021 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 29.03.2021 till 20.04.2021 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 05.12.2020 till 28.03.2021 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 16.10.2020 till 05.12.2020 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 23.09.2020 till 15.10.20200 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 14.07.2020 till 22.09.2020 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 01.07.2020 till 13.07.2020 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 01.06.2020 till 30.06.2020 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 24.03.2020 till 31.05.2020 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 16.03.2020 till 23.03.2020 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 02.03.2020 till 15.03.2020 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 12.02.2020 till 01.03.2020 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 20.01.2020 till 11.02.2020 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 7.12.2019 till 19.01.2020 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 02.12.2019 till 16.12.2019 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 31.10.2019 till 01.12.2019 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 15.08.2019 till 30.10.2019 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 11.06.2019 till 14.08.2019 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 05.04.2019 till 10.06.2019 Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 15.03.2019 till 04.04.2019 Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 04.03.2019 till 14.03.2019 Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 09.01.2019 till 03.03.2019 Tariffs for emission and servicing of CREDIT AGRICOLE payment cards were effective from 15.12.2018 till 08.01.2019 Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 29.11.2018 till 14.12.2018 Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 24.09.2018 till 28.11.2018 Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 01.08.2018 till 23.09.2018 Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 18.07.2018 till 31.07.2018 Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 01.06.2018 till 17.07.2018 Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 04.01.2018 till 31.05.2018 Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 04.01.2018 till 01.05.2018 Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 04.12.2017 till 03.01.2018 Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 25.10.2017 till 03.12.2017 Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 04.09.2017 till 30.09.2017. Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 17.08.2017 till 31.08.2017 Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 01.09.2017 till 03.09.2017 year. Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 27.06.2017 year till 31.08.2017 year. Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 06.06.2017 year till 26.06.2017 year. Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 11.05.2017 year till 05.06.2017 year. Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 22.02.2017 year till 10.05.2017 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, were effective from 01.01.2017 year till 21.02.2017 year Tariffs for emission and servicing of CREDIT AGRICOLE payment cards, effective from 13.12.2016 year till 31.12.2016 year
UNIFIED TARIFFS FOR SERVICES AND TRANSACTIONS FOR PRIVATE INDIVIDUALS IN NATIONAL AND FOREIGN CURRENCY at JSC "CREDIT AGRICOLE BANK" (except card accounts)
Uniform tariffs for services and transactions for individuals in national and foreign currency in JSC "CREDIT AGRICOLE BANK" (except for card accounts), effective from 10.11.2023 Uniform tariffs for services and transactions for individuals in national and foreign currency in JSC "CREDIT AGRICOLE BANK" (except for card accounts), effective from 20.08.2023 until 09.11.2023. Uniform tariffs for services and transactions for individuals in national and foreign currency in JSC "CREDIT AGRICOLE BANK" (except for card accounts), effective from 28.12.2022 until 19.08.2023. Uniform tariffs for services and transactions for individuals in national and foreign currency in JSC "CREDIT AGRICOLE BANK" (except for card accounts), effective from 01.06.2022 until 27.12.2022 Uniform tariffs for services and transactions for individuals in national and foreign currency in JSC "CREDIT AGRICOLE BANK" (except for card accounts), effective from 14.04.2022 until 31.05.2022 Uniform tariffs for services and transactions for individuals in national and foreign currency in JSC "CREDIT AGRICOLE BANK" (except for card accounts), effective from 15.03.2022 until 13.04.2022 Uniform tariffs for services and transactions for individuals in national and foreign currency in JSC "CREDIT AGRICOLE BANK" (except for card accounts), effective from 04.01.2022 until 14.03.2022 Uniform tariffs for services and transactions for individuals in national and foreign currency in JSC "CREDIT AGRICOLE BANK" (except for card accounts), effective from 25.10.2021 until 03.01.2022 Uniform tariffs for services and transactions for individuals in national and foreign currency in JSC "CREDIT AGRICOLE BANK" (except for card accounts), effective from 21.09.2020 until 24.10.2021 Uniform tariffs for services and transactions for individuals in national and foreign currency in JSC "CREDIT AGRICOLE BANK" (except for card accounts), effective from 03.07.2020 until 20.09.2020 Uniform tariffs for services and transactions for individuals in national and foreign currency in JSC "CREDIT AGRICOLE BANK" (except for card accounts), effective until 03.07.2020
Rules of providing and servicing of the loan for purchase and secured by the vehicle
Complex agreement Annex №1 to Complex agreement Rules of providing and maintenance of credit for the purchase and deposit of a vehicle in JSC "CREDIT AGRICOLE BANK", effective from 29.01.2024 Rules of providing and maintenance of credit for the purchase and deposit of a vehicle in JSC "CREDIT AGRICOLE BANK", effective from 22.09.2023 Rules of providing and maintenance of credit for the purchase and deposit of a vehicle in JSC "CREDIT AGRICOLE BANK", effective from 12.09.2023 Rules of providing and maintenance of credit for the purchase and deposit of a vehicle in JSC "CREDIT AGRICOLE BANK", effective from 06.06.2023 Rules of providing and maintenance of credit for the purchase and deposit of a vehicle in JSC "CREDIT AGRICOLE BANK", effective from 06.12.2022 Rules of providing and maintenance of credit for the purchase and deposit of a vehicle in JSC "CREDIT AGRICOLE BANK", effective from 22.07.2021 Rules of providing and maintenance of credit for the purchase and deposit of a vehicle in JSC "CREDIT AGRICOLE BANK", effective from 17.05.2021 Rules of providing and maintenance of credit for the purchase and deposit of a vehicle in JSC "CREDIT AGRICOLE BANK", effective from 20.01.2020 till 30.08.2020 year Rules of providing and maintenance of credit for the purchase and deposit of a vehicle in JSC "CREDIT AGRICOLE BANK", effective from 07.08.2019 till 19.01.2020 year Rules of providing and maintenance of credit for the purchase and deposit of a vehicle in JSC "CREDIT AGRICOLE BANK", effective from 04.01.2021 year Rules of providing and maintenance of credit for the purchase and deposit of a vehicle in JSC "CREDIT AGRICOLE BANK", effective from 31.08.2020 till 03.01.2021 year
How to repay a loan

The loans may be repaid as follows:

  • Automatically from current or card account opened with Credit Agricole Bank by subscribing the Direct debit service*
  • In any outlet of Credit Agricole Bank.
  • using mobile application CA + or «i-Bank» Service of Credit Agricole, if you are subscribed to, indicating the agreement details*
  • via institutions of any other banks indicating the agreement details** (applicable commissions are according to the institution’s tariffs) platizhne.jpg
  • using Internet-banking service of any other bank, indicating the agreement details * (applicable commissions are according to the tariffs of such bank)

** For details and amount to repay the loan, please, refer to the loan agreement or call Contact Center of Credit Agricole Bank: 800 30 5555

Direct Debit

Direct debit of past due loan outstanding is a service the Bank aimed at ensuring timely and regular repayment of overdue loans of the customers on due dates specified in the loan agreement.

Direct Debit Peculiarities 

Direct debit of relevant amount of accrued loan obligations at the time of past due debt occurrence is performed by the Bank automatically. 

  • Direct debit may be performed from either current or card accounts.
  • Direct debit is performed within the balance of your accounts.
  • You may perform Direct debit under several loan agreements from the same current account.
  • You may perform Direct debit under one loan agreement from several accounts (current and/or card account).
  • To ensure efficiency of the service you need to constantly maintain the availability of funds in current and/or card account.
  • Currency of current and/or card account must be the same as of the loan agreement.

To subscribe to the Direct debit service, contact the outlet of Credit Agricole where your loan agreement was concluded, and sign the Application for regular payments/direct debit.

Please note the following when you repay the loan via institutions of any other banks 

  • to ensure timely repayment it is recommended to make payment at least 5 business days prior to the due date
  • Payment amount must include tariffs of sending bank and daily changes of currency exchange rates. So it is recommended to credit funds in amount at least 10% larger than payment amount. If the credited amount exceeds the payment amount, it is credited for repayment of the loan principal amount and in case of complete repayment – to your current account.
  • For information about crediting the payment for the loan repayment, call Contact Center of Credit Agricole Bank: 800 30 5555.
Rules of comprehensive banking services for private individuals

Rules are an integral part of the contract for banking services


Rules dd. 24.03.2024 Appendix 1 to the rules dated 12.02.2024 Rules dd. 12.02.2024 Appendix 1 to the rules dated 01.12.2023 Rules dd. 01.12.2023 Appendix 1 to the rules dated 09.10.2023 Rules dd. 09.10.2023 Appendix 1 to the rules dated 01.09.2023 Rules dd. 01.09.2023 Appendix 1 to the rules dated 21.07.2023 Rules dd. 21.07.2023 Appendix 1 to the rules dated 24.04.2023 Rules dd. 24.04.2023 Appendix 1 to the rules dated 23.02.2023 Rules dd. 23.02.2023 Appendix 1 to the rules dated 01.12.2022 Rules dd. 01.12.2022 Rules dd. 30.07.2022 Annex to rules dd. 30.07.2022 Rules dd. 01.06.2022 Annex to rules dd. 01.06.2022 Rules dd. 27.01.2022 Rules dd. 22.11.2021 Annex to rules dd. 22.11.2021 Rules dd. 14.09.2021 Annex to rules dd. 14.09.2021 Rules dd. 15.04.2021 Annex to rules dd. 15.04.2021 Rules dd. 16.02.2021 Annex to rules dd. 16.02.2021 Rules dd. 04.01.2021 Annex to rules dd. 04.01.2021 Rules dd. 23.09.2020 Annex to rules dd. 23.09.2020 Annex to rules dd. 03.07.2020 Rules dd. 03.07.2020 Annex to rules dd. 16.06.2020 Rules dd. 16.06.2020 Annex to rules dd. 20.01.2020 Rules dd. 20.01.2020 Annex to rules dd. 08.01.2020 Rules dd. 08.01.2020 Annex to rules dd. 02.12.2019 Rules dd. 02.12.2019 Annex to rules dd. 22.10.2019 Rules dd. 22.10.2019 Annex to rules dd. 18.06.2019 Rules dd. 18.06.2019 Rules dd. 28.05.2019 Annex to rules dd. 28.05.2019 Rules dd. 27.03.2019 Annex to rules dd. 27.03.2019 Rules dd. 15.03.2019 Annex to rules dd. 15.03.2019 Rules dd. 04.02.2019 Annex to rules dd. 04.02.2019 Rules dd. 17.01.2019 Annex to rules dd. 17.01.2019 Annex to rules dd. 26.11.2018 Rules dd. 26.11.2018 Annex to rules dd. 12.11.2018 Rules dd. 12.11.2018 Annex to rules dd. 01.11.2018 Rules dd. 01.11.2018 Rules dd. 08.06.2018 Application for Rules dd. 08.06.2018 Rules dd. 17.04.2018 Application for Rules dd 17.04.2018 Rules dd. 25.12.2017 Application for Rules dd 25.12.2017 Rules dd. 22.09.2017 Application for Rules dd 22.09.2017 Rules dd. 18.04.2017 Application for Rules dd 18.04.2017 Application for Rules dd 22.02.2017 Rules dd. 22.02.2017 Application for Rules dd 28.12.2016 Rules dd. 28.12.2016 Rules dd. 17.10.2016 Rules dd. 12.09.2016 Rules dd. 28.04.2016 Rules dd. 10.11.2015 Rules dd. 14.09.2015 Rules dd. 24.06.2015 Rules dd. 03.03.2015
Information for the familiarization of consumers of financial services (users of payment services)
Explanation to customers of JSC “CREDIT AGRICOLE BANK” on taxation of interest accrued on card account
List of original documents necessary to obtain a decision on car loan
Borrowers’ life insurance program “Sportive Life” for customers of JSC “CREDIT AGRICOLE BANK”
Borrowers’ life insurance program “Renault” for customers of JSC “CREDIT AGRICOLE BANK”
Borrowers’ life insurance program “Loans in Vianor Tyres Center network ” for customers of JSC “CREDIT AGRICOLE BANK”
Borrowers’ life insurance program “Basic” for customers of JSC “CREDIT AGRICOLE BANK”
Information about payment systems

Visa International Service Assotiation, address: 900 Metro Centre Boulevard, Foster City, California 94404, USA.

Mastercard Europe SA, Chaussée de Tervuren 198, 1410 Waterloo, Belgium.

High Level Contingency plans in case of Benchmark change or cessation for the extranet (as per article 28.2 of European Benchmarks Regulation BMR)
Contact center Credit Agricole
0 800 30 5555 Free