How can I open an account in Credit Agricole Bank Polska?
1. Necessary documents:
- identification document (any of the below):
- Passport for travel abroad
- ID card issued after 2016
- Residence card
- Temporary residence permit
- School card (for minors) Temporary identification document for a foreigner! The Ukrainian internal passport in booklet form is not accepted
- mobile phone number of a Polish mobile operator
2. Where to go?
To any of the 400 Credit Agricole outlets in Poland https://www.credit-agricole.pl/kontakt/placowki-i-bankomaty
You can also phone via a designated Ukrainian-speaking line of a contact center at +48 71 799 71 14
All the useful information has been compiled here https://www.credit-agricole.pl/bezpieczenstwo/ukraina-ua
3. What kind of account can I open?
Card account in złoty (PLN). Additionally, you can also open accounts in other foreign currencies: dollar, euro, etc.
4. Cost of opening/service.
Basic account with a standard debit card is free of charge, while access to the higher class products (Platinum, Signature cards) is paid.
5. How long does it take to open an account?
Accounts will be active within a few hours or on the next day. Compliance procedure is simplified and accelerated for Ukrainians.
The card will be ready within one or two weeks.
6. Contact center in Poland.
To support the customers, the specially designated Ukrainian-speaking phone line of the contact center has been created: +48 71 799 71 14. Inquiries about products: Monday-Friday 10:00-18:00. Card blocking – around the clock.
How to exchange Ukrainian hryvnias into Polish złoty?
Since March 25, Ukrainians staying in Poland will be able to exchange hryvnias into Polish złoty.
- Ukrainian hryvnias can be exchange by an adult holding a passport of a Ukrainian citizen issued after 2016 (in the ID card form) or a foreign passport of a citizen of Ukraine in selected PKO Bank Polski outlets.
- Citizens of Ukraine can exchange a total of UAH 10,000 per person.
- Only UAH 100 to UAH 1000 banknotes will be accepted for exchange.
List of PKO Bank Polski outlets, where the currency can be exchanged: https://bit.ly/36RrCDO