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Dear Customers!
We have prepared the most asked questions and answers for your convenience:
The outlet assigned as your service outlet provides the whole range of cash and payment services, including opening/closure of accounts, and other services. Please contact your Manager to receive the detailed information.
Some outlets are temporarily closed for the period of quarantine, and customers of such outlets are transferred to other outlets. Necessary information is available at the following link:
https://credit-agricole.ua/o-banke/pres-centr/novini/shanovni-kliyenti-yuridichni-osobi-913
Please note that during temporary closure of your service outlet all services-related documents (original letters regarding submission of scan-copies, receipt of cash against cheque, payments on paper media, confirmation of payment of mandatory payments, etc.) should be submitted only to the outlet assigned as your temporary service outlet.
Please fill out the questionnaire form at the following link, and then contact your Manager to receive instructions on your further actions.
Original copies of the documents should be submitted to the Bank within 30 calendar days from the date of this message sent date.
Original copies of the documents should be submitted to the Bank within 7 calendar days from the date of this message sent date.
“We hereby confirm that .... (name of the customer) (hereinafter, the Customer) shall be obliged to provide JSC “CREDIT AGRICOLE BANK” with original copy of the document which is sent as an attachment, (for example) “Application for connection to the Client-bank No. 1 dated 19.03.2020 (specify all names of the documents sent), within 30 (thirty) calendar days from the date of this letter.’
Original copies of the documents should be submitted to the Bank within 30 calendar days from the date of this message sent date.