Credit Agricole Bank presented in Lviv a branch for corporate clients

In the early June, an official opening of the new Credit Agricole’s branch, focused on comprehensive servicing of all segments and areas of corporate business, took place in Lviv. The branch is located at the address: 23, Pekarska St.     

“More than 25 years ago, Credit Agricole started its operation in Ukraine exactly as the bank for corporate clients. Since then we have enhanced our positions as a reliable partner for business, recognized reference bank for multinational companies and strategic partner for agri-agro segment. The philosophy of our relations with clients is based on the model of partnership and trust: we aim to create additional value and help develop projects. This branch in Lviv is yet another step of the bank towards its clients in the Western region of the country. Here we see a big potential for support and development of all corporate business segments”, Larysa Bondarieva, Deputy CEO in charge of corporate, SME and agri-agro of Credit Agricole Bank, comments. 

The concept of the new corporate branch was developed in line with expectations of the bank’s clients. It combined the expertise of Credit Agricole’s professionals, technological effectiveness, comfort and relevant digital trends.

In this branch, cooperation between the bank and its customers starts from the reception zone. Its bright and authentic design is supplemented with original furniture. In this zone, clients can connect to Wi-Fi, review fresh news, use deposit machine for fast account replenishment with large amounts of money, as well as have a cup of coffee. In this branch, a lot of attention was paid to details and comfort, which gives the feeling of privacy in a public space. It is worth mentioning that all furniture and interior items were made in Ukraine.

Customers can receive a quick consultancy from Credit Agricole’s experts in service and fast transactions zone of the branch. Specialists of the bank are always ready to help in any business matters, as well as operational support of the activities of clients.

Negotiation zone of the branch is aimed to giving advice and handling highly confidential transactions. Negotiation rooms are equipped with the state-of-art multimedia equipment to enable presentations and online meetings with clients and partners both in Ukraine and abroad. From the negotiation room, each customer has a direct access to the service zone and to the first deposit machine of the bank that can accept a big volume of cash from corporate customers (1,200 notes/minute).

Managers of the branch work in the open space divided into work and customer zones. Such approach encourages employees to share their experience and enhances the synergy. This space is supported with a private zone for telephone calls and work with confidential information of the clients.

“Comfort and functionality were those customer expectations around which we developed the concept of our new corporate branch. The biggest value we can offer to the customer in the digitalization age is high quality service and personal contact. Therefore, our task was to create a space where the cooperation starts smoothly and conveniently”, Oleksandr Shcherbakha, Head of Sales Network Department of Credit Agricole Bank, commented. 

The branch is open from 9 am to 6 pm from Monday through Friday.

Credit Agricole Bank serves 18 000 of corporate customers, including international companies and large corporate clients, medium corporate clients and SME. Leading positions of the bank in corporate business are confirmed by a number of awards. Inter alia, at the beginning of this year, Credit Agricole was awarded as “The Best Saving Bank for Business” in the category of banks with foreign banking groups’ capital according to “Banks of the Year 2019” rating by “Financial Club” information agency. Moreover, according to the National Bank of Ukraine, in the first quarter 2019, Credit Agricole became number one bank by the amount of loans issued to legal entities. 

About Credit Agricole: 

JSC «Credit Agricole Bank» is a modern universal bank owned by the leading financial group in Europe – Credit Agricole Group (France). The Group is a major partner of the French economy and one of the largest banking groups in Europe. It is a leading retail bank in Europe, having the largest portfolio of assets under management, being first in the field of ban insurance and third - in project financing in Europe. Credit Agricole has been operating in the financial market of Ukraine since 1993 and renders the entire range of banking services to private individuals, including premium-clients, and business. The bank pays special attention to cooperation with agricultural enterprises. Reliability and business reputation of Credit Agricole in Ukraine is confirmed by the highest possible FITCH ratings, leading positions in bank sustainability, bank deposit reliability and bank profitability rankings, as well as by 280 000 active private and 18 000 corporate customers, including international corporations, large Ukrainian companies and representatives of small and medium business. Credit Agricole Bank is a socially responsible bank that confirms its status by the large number of projects implemented under the Corporate Social Responsibility program «We Care!». 

Contacts: 

PR and corporate communications division of Credit Agricole Bank. 

E-mail: Communications@credit-agricole.ua