Changes to the Rules of Comprehensive Banking Services for Private Individuals

04 July 2025

Dear customers, please be advised that the Rules of Comprehensive Banking Services for Private Individuals will be revised.

From 04.08.2025, changes will be introduced to Rules of Comprehensive Banking Services for Private Individuals, namely (main changes):

subparagraph 2.1.2.4 − procedure terms for informing customers about non-cash crediting have been added.
subparagraph 2.7 − features of performing instant credit transfers have been added.
subparagraph 4.0.7.2 − digital card issuing and servicing features have been updated.
subparagraph 4.8.13 − debiting agreement terms to repay the mandatory monthly payment on a credit card account have been added.
subparagraph 6.1.22 − the bank's liability within the framework of providing the "Safe Deposit Box Rental" service has been clarified.
subparagraph 8.3 – terms and procedure for opening payment cards via "CA+" payment app have been added.

The updated version of the Rules of Comprehensive Banking Services for Private Individuals is available at the link.