Changes to the Rules of comprehensive banking services for PI

Dear customers, please be informed of the changes to the Rules of comprehensive banking services for private individuals.

Starting from 26.05.2025, the Rules of comprehensive banking services for private individuals (clause 3.3.24) will be amended in terms of approaches to setting and managing limits on payment transactions, namely:

clause 3.3.24. For the purpose of proper risk management, the Bank is entitled to apply tools that limit the use of a particular banking service or product, included, but not limited to setting limits on the total amount of a Payment Transaction in the amount of from 50 thousand to 150 thousand hryvnias per month in the absence of documentary confirmation of the Customer’s income, taking into account the risk-based approach implemented in the Bank in accordance with the Bank's internal regulatory documents, to change previously established limits and introduced restrictions, to apply other risk-based approaches for comprehensive risk management, financial monitoring and fraud prevention in order to ensure the transparency of the functioning of the banking services market and the Bank's implementation of memorandums, agreements, etc. concluded by it.

In the event of the application of restrictions to the Customer on the total amount of Payment Transactions in the amount of 50 thousand to 150 thousand hryvnias per month, the Customer has the right to request the Bank to increase the set limit with the mandatory provision by the Customer of documentary confirmation of the sources of origin of funds. Provided that the Customer provides documentary confirmation of the sources of origin of funds in an amount exceeding the set limits, restrictions on the money transfer operations are set within the income confirmed by the Customer.

The amended Rules of comprehensive banking services for PI are posted at https://credit-agricole.ua/privatnym-kliyentam/informaciya-dlya-kliyentiv-1481261814#744.