Credit Agricole Bank launches customers informing via Viber

Credit Agricole Bank continues to move towards digitalization and expand its electronic channels of communication with customers. From now on, customers will be able to receive informational messages from the bank via Viber.

Viber features make it possible to generate messages in Cyrillic characters that are longer than SMS. In addition, images and links can be added to a Viber message. Due to this, customers will be able to receive information from the bank in a more user-friendly and understandable form.

If at the time of sending the message, the Viber app on the recipient’s device is not turned on, the message will be delivered in the form of an SMS.

Currently, the bank is planning to send advertising, promotional, greeting and other informational messages on a regular basis.

If you have questions or comments regarding the service, please contact the Credit Agricole Bank Call Center at 0 800 30 5555.

About Credit Agricole:

PJSC «CREDIT AGRICOLE BANK» is a modern universal bank owned by the leading financial group in Europe – Credit Agricole Group (France). The Group is a major partner of the French economy and one of the largest banking groups in Europe. It is a leading retail bank in Europe, having the largest portfolio of assets under management, being first in the field of bank insurance and third - in project financing in Europe. Credit Agricole has been operating in the financial market of Ukraine since 1993 and renders the entire range of banking services to private individuals, including VIP clients, and business. The Bank pays special attention to cooperation with agricultural enterprises. Reliability and business reputation of CREDIT AGRICOLE in Ukraine is confirmed by the highest possible FITCH ratings, leading positions in bank sustainability, bank deposit reliability and bank profitability rankings, as well as by 300 000 active private and 18 000 corporate customers, including international corporations, large Ukrainian companies and representatives of small and medium business. 

Contacts:

Viktoriia Torianyk, Head of PR and corporate communications Credit Agricole Bank. 

Phone: +38 044 581 07 45, e-mail: Viktoriia.Torianyk@credit-agricole.ua