Mastercard loyalty program

About Login

Gift catalog Mastercard

Online chat

Online consultant

The expectations of the operator...

Online consultant

Credit Agricole / Detailed information about the terms of service, contract, rules and security of card use

Detailed information about the terms of service, contract, rules and security of card use

Tariffs Documents Rules Security Calculator Warning Deposit Guarantee Fund

Tariffs for emission and servicing of CREDIT AGRICOLE payment cards

Tariffs for servicing of CREDIT AGRICOLE payment cards (issue terminated)

Information about the financial services agreement

Information for consumers of financial services

Significant characteristics of La Force package offer (debit scheme)

Significant characteristics of Sommelier package offer (debit scheme)

Significant characteristics of La Force package offer (credit scheme)

Significant characteristics of Sommelier package offer (credit scheme)

Rules for comprehensive banking services for individuals

Secure card usage

Calculator

The customer has the right to withdraw from the consumer loan agreement within 14 calendar days in the manner and under the conditions specified by the Law of Ukraine "On Consumer Lending" (in case of withdrawal from such an agreement, the customer shall pay interest for the period from the date of receipt of funds to the day of their return at the interest rate established by the agreement and perform other actions provided for by the Law of Ukraine "On Consumer Lending" or the agreement).
Early termination of the loan agreement at the initiative of the customer is possible only upon full early repayment of the loan and all payments provided for in the agreement.
If the customer fails to fulfill its obligations under the loan agreement, the bank shall have the right, in the cases specified in the agreement, to demand early repayment of loan payments (full early repayment of the loan) and compensation for losses incurred as a result of the customer’s breach of obligations.
The bank is prohibited from requiring the customer to purchase any goods or services from the bank or its related or affiliated party as a prerequisite for the provision of these services (except for the provision of a package of banking services).
The Bank does not have the right to unilaterally make changes to the agreements concluded with customers, unless otherwise stipulated by the agreement or law.
The customer can opt out of receiving advertising materials via remote communication channels.
In the event of the borrower’s failure to fulfill such obligations under the loan agreement, as: failure to provide a complete package of documents and/or failure to conclude the necessary agreements required for issuing a loan; non-compliance with the provisions of the loan agreement concluded with the bank; obtaining loans from other financial institutions, providing a guarantee, transferring property as a pledge/mortgage without prior written approval from the bank; failure to notify the bank of changes in personal data, contact information, place of residence, place of work, position and other circumstances that may affect the fulfillment of obligations under the loan agreement; failure to provide the bank with information on property status and income in the manner and on the conditions stipulated by the loan agreement; refusal to repay the loan early in the cases stipulated by the loan agreement, each case of violation shall be subject to a fine in the amount of 1% of the issued loan.

Guarantee of the funds reliability as CREDIT AGRICOLE is a member of the Individual Deposit Guarantee Fund.
Read more