Important information for customers

Important information:

1. Credit Agricole card payments are available at points of sale and on the Internet without any restrictions.

2. There are currently restrictions on credit limits. According to them, the planned repayment is possible. How it works - if there is a credit limit of UAH 10,000, then the available funds - UAH 0. Those funds that have already been spent - are displayed with a minus. For example, out of 10,000 spent 3,000, the balance will show - minus 3,000 UAH. Credit card penalties are not charged. However, as soon as possible, please repay the debt.

3. ATMs and cash withdrawals set a limit of UAH 15,000 per day per customer to provide the maximum number of customers in cash.

4. Cards that expire in February 2022 are automatically renewed so that they can be used in the future.

For security, please use Internet banking and mobile banking CA +.

Find out about the work of branches quickly in the contact center of the bank 0 800 30 5555 or from your bank manager.

We remain calm and do our job honestly.