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Information block

The client has the right, within 14 calendar days from the date of the conclusion of the loan agreement, to cancel the loan agreement without explaining the reasons, including if he receives funds. The client must notify the bank of the intention to cancel the loan agreement in writing and within 7 calendar days from the date of submission of the written notice is obliged to return the funds received under the loan agreement to the bank and pay interest for the period from the date of receipt of funds to the day of their return at the rate established by the loan agreement.

Early termination of the loan agreement at the initiative of the client is possible only by full early repayment of the loan and all payments stipulated by the agreement.

If the client fails to fulfill its obligations under the loan agreement, the bank is entitled, in the cases specified by the agreement, to demand early repayment of loan payments (full early repayment of the loan) and compensation for losses caused by the violation of the obligation.

The bank is prohibited from requiring the customer to purchase any goods or services from the bank or a related or related person as a prerequisite for the provision of these services (except for the provision of a package of banking services).

The Bank does not have the right to unilaterally amend the agreements concluded with customers, unless otherwise provided by the agreement or the law.

The client has the opportunity to refuse to receive advertising materials by means of remote communication channels.

Warning about possible consequences for the client in case of using a loan or non-fulfillment of obligations under the loan agreement:

  1. Penalty in case of delay in payment of the loan and interest - in the amount of double discount rate of the National Bank of Ukraine in effect during the period for which the penalty is paid, but not more than 15% of the amount of the delayed payment.
  2. Penalty for:
    • violation of the terms of the intended use of the loan - 25% of the amount of funds used not for their intended purpose;
    • absence of a pledged property insurance contract (KASCO) - 3% of the vehicle value for each violation;
    • lack of an insurance contract for OSAGO - UAH 300. for each case of violation;
    • failure to submit to the bank the original of the vehicle registration certificate in case of pledging property rights under a vehicle sale and purchase agreement - UAH 20,000;
    • failure to provide a complete package of documents and / or failure to conclude the necessary agreements required for the issuance of a loan;
    • non-compliance with the provisions of agreements concluded with the bank (credit, pledge);
    • obtaining loans from other financial institutions, providing guarantees, pledging property without prior written approval from the bank;
    • failure to inform the bank about changes in personal data, contact information, place of residence, place of work, position and other circumstances that may affect the fulfillment of obligations under the loan agreement;
    • failure to provide the bank with information on the property status and income in the manner and terms determined by the loan agreement;
    • failure to provide additional security in the cases specified in the loan agreement;
    • failure to provide a vehicle for inspection at the request of the bank;
    • use of the vehicle for commercial purposes and haulage;
    • installation of gas equipment on a vehicle without prior written approval from the bank;
    • refusal to repay the loan early in the cases specified in the loan agreement - 1% of the amount of the issued loan for each violation.
Contact center Credit Agricole
0 800 30 5555 Free