Mastercard loyalty program
Gift catalog Mastercard
Online chat
Online consultant
The expectations of the operator...
Online consultant

Credit Agricole has launched fast international delivery of cards worldwide

02 November 2023

Now Credit Agricole customers are able not only to remotely sign up for La Force and Sommelier premium packages, but also quickly get their plastic card in more than 220 countries around the world*. Cards are delivered internationally directly to the customer’s doorstep and it takes 4-12 days from the date the order was placed, depending on the destination country. Important detail – our customers can track the delivery status of their cards online on the website of DHL, a global leader in international express delivery.

“We aspire to bring maximum value to our customers; therefore we launch new convenient services. Since the war broke out, the number of customers who prefer remote services has increased, at times they do not have an option to go to a bank outlet in person as they are staying abroad. We are pleased to launch the card delivery service worldwide in response to our customers’ wishes. In general, since the start of the war, we have offered a range of new useful services: remote customer identification, signing up for a digital card and purchase of foreign currency in the mobile app, etc.”, – notes Stephane Fallick, Board Member at Credit Agricole.

Credit Agricole is working with DHL, the leading logistics company that ensures full confidentiality and high quality shipment of La Force and Sommelier premium cards.

“Credit Agricole guarantees unequivocal reliability of one of the 10 biggest banking groups worldwide. Over 40% of premium customers choose to remain with us for longer than 5 years. Which is arguably the best show of trust towards our premium banking. In order to make premium services more accessible to a larger number of Ukrainians, in the wartime we reduced by half the card payment amount required to use the La Force and Sommelier packages for free of charge”, – shares Yelyzaveta Tymoshenko, Head of Premium Banking Development Department at Credit Agricole.

To order La Force and Sommelier cards to be shipped to you within the packages, use one of the communication channels with the bank, which is the most convenient for you:

  • contact your premium manager
  • leave a request chat bot in Telegram or Viber chat bot
  • phone the bank’s contact center at 0 800 30 5555 (calls are free on the territory of Ukraine) or 044 495 22 77 (cost of the call may vary according to your mobile network provider tariffs)

You can submit an online application for ordering a premium package here

Premium banking by Credit Agricole includes: support from personal managers, La Force and Sommelier premium packages with exclusive products and services from the bank, beneficial offers from our partners, in particular from Mastercard, service in premium locations and outlets, 24/7 concierge service, customer support overseas, opening accounts abroad within the Group.

* The offer is valid only for card account holders, card delivery abroad to a designated person is not included. Cards cannot be shipped to the Great Britain or Japan. Cards are also not delivered to countries that are subject to international sanctions, and working with them is subject to a general prohibition.

Contact center Credit Agricole
0 800 30 5555 Free