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Credit Agricole Bank expands the functionalities of the Online Banking System “i-Bank”

28 April 2016

From now on the customers have more cash management opportunities, in particular: to transfer funds from own cards and accounts within the bank by card number of the recipient, view the history of transfers and details of such transfers, quickly block and unblock the card, manage the CVV2/CVC2 security code.

By using the “Transfer by card number within the bank” function, the customer just needs to specify the card number of the recipient and the amount. At the stage of transaction confirmation with one-time password the customer may verify the name of the recipient.

For customers’ convenience we added a separate menu where all transfers made in “i-Bank” can be viewed and information on details of the recipient and payment purpose can be obtained. A printed form containing all details of sender and recipient and payment status can be created in the “i-Bank” system.

Thanks to the card blocking function the customer can immediately block the card even from his/her own telephone in case of its loss or theft. The card can also be unblocked in the “i-Bank” system. For convenience, the “Block/Unblock” button is placed on the home page next to the buttons “Replenish” and “Transfer”.

If the customer makes payments for purchases on the website, for example in the USA or Canada, there is no need to call to the Contact centre to switch off the function of CVV2/CVC2 code verification. This can be done via “i-Bank” and, the other way around, the security level of the card can be restored by security code setting.

Galyna Zhukova, Management Board Member in charge of retail banking, network and digital projects: “After the successful launch of the new Internet-banking system in autumn 2015 we continue working on its improvement and expansion of functionalities. Today we are happy to present to our customers one of the few releases scheduled for the current year. Digital transformation and development of distant service channels are priority areas for Credit Agricole Bank”.

“i-Bank” is the Internet-banking system ensuring remote access to products and the possibility to perform transactions with accounts via the Internet at any time. “і-Bank” corresponds to modern requirements of functionality, security and convenience for the user. “i-Bank” is compatible with any device: computer, laptop, tablet, and smartphone and with any operational system and all popular Internet browsers. See details of the system functionalities and its advantages on the website of the bank in the section Internet-banking .

All you need for registration with the “i-Bank” system is to make three simple steps:

  • Fill in the registration form on having specified the account or card number in Credit Agricole, ITN or passport series and number and the number of mobile telephone. You can also register on the website of the bank To do it, press “Registration” on the “i-Bank” banner on the home page.
  • Get login to the email address and initial password in the SMS message and thus, start using the service: view details and history of transactions on accounts, cards, deposits and loans.
  • To activate functions allowing payments, transfers, managing accounts and performing other actions in the “i-Bank” system, contact a manager in Credit Agricole outlet and obtain active access to the system.

For your convenience we developeda series of videos to help you register with the system and learn main functionalities of the “i-Bank” service.

Should you have any questions, please call the Contact center by telephone 0 800 30 5555 (free from all telephones all over Ukraine).

About the Bank:

PJSC «CREDIT AGRICOLE BANK» is a modern universal bank owned by the leading financial group in Europe – Credit Agricole Group (France). The Group is a major partner of the French economy and one of the largest banking groups in Europe. It is a leading retail bank in Europe, having the largest portfolio of assets under management, being first in the field of bank insurance and third - in project financing in Europe. CREDIT AGRICOLE has been operating in the financial market of Ukraine since 1993 and renders the entire range of banking services to private individuals, including VIP clients, and business. The Bank pays special attention to cooperation with agricultural enterprises. Reliability and business reputation of CREDIT AGRICOLE in Ukraine is confirmed by the highest possible FITCH ratings, leading positions in bank sustainability, bank deposit reliability and bank profitability rankings, as well as by 442 000 private and 35 000 corporate customers, including representatives of small and medium business, large Ukrainian companies and international corporations.

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