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In early October, the official presentation of a unique new model branch of Credit Agricole took place in Kyiv. It is located in the very heart of Kyiv at 44 Yevhena Konovaltsia Street in Pechersk. This branch is special because it is located in a historic building of 1833. The bank not only invested in its transformation, but also restored the premises, keeping many authentic elements. Specifically, ceilings, walls and arches were not changed but instead were restored brick by brick.
“Our strength consists in continuous improvement and transformation, and by the end of 2022 we plan to upgrade around 40% of our retail network. The main purpose of this process is to make the bank branch the most hospitable and comfortable place where our clients will be able to obtain banking services of the highest standards. Many experts ask what the branch of the future should look like. We at Credit Agricole found the answer and created such a branch. It is fully in line with the bank's “100% digital and 100% human” concept and combines it with the unique atmosphere of a restored historic building,” says Galyna Zhukova, Deputy Chairman of the Board, in charge of Retail and Network of Credit Agricole Bank.
The remodeled branch provides a full range of banking services to all customer segments. There is a dedicated premium banking zone and a service corner for legal entities. Please note that dedicated parking slots will be available for premium customers.
“We have developed a new approach to service that completely changes the format of classical banking. It is being implemented thanks to the specific aspects of inside zoning and organization of the space of the branch, as well as innovations in both the services and the design of the workflow. We sought to create conditions that could fully meet customer needs for the competence of experts, availability of services, comfort, privacy and confidentiality. On top of that, this branch will become a platform for presentation of banking products and services, as well as trainings and meetings with customers in the very center of Kyiv,” Oleksandr Kurkin, Head of Sales Network Department of Credit Agricole Bank, commented.
About Credit Agricole:
JSC “Credit Agricole Bank” is a modern universal bank owned by the leading financial group in Europe – Credit Agricole Group (France). The Group is a major partner of the French economy and one of the largest banking groups in Europe. It is a leading retail bank in Europe, having the largest portfolio of assets under management, being first in the field of ban insurance and third - in project financing in Europe. Credit Agricole has been operating in the financial market of Ukraine since 1993 and renders the entire range of banking services to private individuals, including premium-clients, and business. The bank pays special attention to cooperation with agricultural enterprises. Reliability and business reputation of Credit Agricole in Ukraine is confirmed by the highest possible FITCH ratings, leading positions in bank sustainability, bank deposit reliability and bank profitability rankings, as well as by 280 000 active private and 17 000 corporate customers, including international corporations, large Ukrainian companies and representatives of small and medium business. Credit Agricole Bank is a socially responsible bank that confirms its status by the large number of projects implemented under the Corporate Social Responsibility Program “We Care!”.
PR and corporate communications division of Credit Agricole Bank.