Opening an account via Diia

You can open an account for individuals and private entrepreneurs online with an ID card or biometric passport in the Diia app.

Opening an account via video verification

PEs who have a booklet passport can open an online account by choosing video verification

For video verification you will need:

• passport and ITIN (if available)
• documents confirming the place of registration
• qualified electronic signature of any Accredited Key Certification Center

Requirements for PE:

• registered as a private entrepreneur and registered with the tax authorities
• the address of the private entrepreneur's registration in the Unified State Register is not in the temporarily occupied territory
• the actual activity is not related to the organization of gambling

If you are opening a Digital Platinum card or an account for an individual, please call the bank's Contact center at 0 800 30 5555.

If you are opening an account for a private entrepreneur, please call the bank's Contact center at 0 800 30 0004.

With Digital Platinum card, you can easily make:

• card-to-card transfers
• payments by details
• utility payments
• replenishment of the card in UAH
• all other types of payment transactions in CA+
• cash withdrawals from ATMs equipped with NFC chips
• Internet payments in different currencies
• adding a card to Apple or Google Pay
• payment in POS-terminals in the retail and service network

If you are an individual, you can buy currency online in the CA+ mobile application without any fees.

If you are a private entrepreneur, the terms of buying/selling/converting currency depend on the service package you choose:

As with any card, Digital Platinum is subject to security limits for cash withdrawals from ATMs – UAH 50 thousand per day. They are set automatically, but can be easily changed in the CA+ mobile application. In addition, the NBU limits for cash withdrawals are in effect: up to UAH 100 thousand per day from one account. Cash withdrawals abroad as well as in Credit Agricole network of ATMs and terminals in Ukraine are free of charge (the transaction is not charged by the bank).

As for cash withdrawals from the PE account, the limit is up to UAH 100 thousand per day from one account, and the fee depends on the chosen service package.

The bank offers free C2C transfers within the bank (to a card issued by Credit Agricole). If you transfer from a Credit Agricole card to a card of other banks:

• For IT private entrepreneurs – the transaction is free
• For other private entrepreneurs – the fee is 0.5% of the transfer amount.

As for transfers between PE accounts: they are free of charge within the bank, and the fee for transferring to an account with another bank depends on the service package you choose.