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Process Manager/Operations Methodologist

Job Responsibilities:

  • Creation, changes and support of Back-office methodology (internal process-related documents);
  • Internal audit and re-engineering of existing Back-office processes;
  • Design of target processes for digitalization & their further maintenance;
  • Analyze key drivers and development of the KPIs for various types of processes;
  • Regular monitoring of the results of the launched optimization measures and developed metrics and KPIs; 
  • Cooperation with Bank units and their support in terms of processes re-design in view of the strategic transformation of the Bank.


  • University Degree (Economics or Finance);
  • At least 2 years of experience in organization/methodology support activities (banking area);
  • Good command of process methodologies;
  • Excellent managerial, communication and presentation skills;
  • Experienced user of MS Office (Excel, PowerPoint, Visio);
  • Fluent Ukrainian;
  • English verbal and written will be an advantage.
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